Orders and withdrawal of products

Methods of Ordering:

You can place your order from “READY-MADE CLOTHING – SHOES TRADE / SOKOLOVA VALERYIA” in the following ways:

1. Online Orders: Through www.mencp.gr you can complete your order through our online store either as a guest, as a member, or by logging in through your social media account. We recommend that you become a member for the best possible communication and tracking of your order.

 

1. Order by Email: By sending your order by Email you can have a more direct communication with our sellers. Welcome any questions you have and we will try to solve them. When the communication is complete we will send you the final quote and once the payment is made your order will proceed directly to execution.

 

1. Telephone Order: If the above methods are difficult for you, then you can contact our specialized sellers in our store at 2821402753 and place an order. Our opening hours are Daily Morning 09:00-14:00 / Tuesday Thursday Friday afternoon 17:30-21:00 / Saturday 09-14:00. In any case, payment must be made in one of the offered ways for your order to proceed.

 

1. Ordering at our physical store: The best way to place your order is always to visit us at our store in Chania at 18 Voloudakidon Street, PC 73134 so that we can get to know each other in person and serve you in the best possible way and answer any questions you may have.

 

1. Through a message on our company’s Social Media: If you prefer a more direct communication through social media, our company has accounts on Facebook, Instragram and Twitter where you can send your orders and a seller will contact you to complete them.

Withdrawal – Product returns

By purchasing product(s) from our online store, you can return a product and we will pay you the price if this product is in excellent condition and in its original packaging with full contents (gelatins, labels, etc.), within 14 days from its receipt. Please note that the return shipping costs are not covered by “MEN CLOTHING PALACE – READY-MADE CLOTHING – SHOES TRADE / SOKOLOVA VALERYIA”. We inform you that in the event of a return you must inform us in writing before proceeding with the return of any product. In any case, the return is made at the responsibility of the customer.

In the event of theft, loss or damage due to transport services, “MEN CLOTHING PALACE – READY-MADE CLOTHING – SHOES TRADE / SOKOLOVA VALERYIA” bears no responsibility. Any product that is damaged, or whose packaging is damaged, will not receive compensation. If the returned product is incomplete or damaged, a price reduction will be applied according to the diagnosis carried out by the relevant department of the company. You are not entitled to a refund if the product falls under the following categories: Underwear, swimwear, socks. Also if the product is sealed and unsealed, as well as if the product is a special order personalized according to the customer’s preferences or a pre-order of a specific product that was not in a planned order from a supplier of “MEN CLOTHING PALACE – READY-MADE CLOTHING – SHOES TRADES / SOKOLOVA VALERYIA” “.